Common errors during OneNote sync on Windows 10 and how to fix them


Knowing the errors during the OneNote sync process on Windows 10 as well as the corresponding bug fixes will help you proactively overcome when directly encountered. Let’s see the causes and solutions for common errors with Taimienphi.


Microsoft OneNote is one of the best apps for creating notes, compiling research data, organizing the information you use regularly, and you can use OneNote anywhere, on any device. Windows 10 devices, as well as on Android, iOS, macOS and web devices. Here are common errors during OneNote sync on Windows 10 and how to fix them ..

Common errors during OneNote sync on Windows 10 and how to fix them

Fix notebook (note) asynchronous on OneNote

If a notebook (note) cannot sync on OneNote, you can try some of the solutions below to fix the error.

Check notes on the web

You can quickly find the problematic service (service) by trying to open the note using a web browser.

Step 1: Open OneNote, then click File then select Info.

Step 2: In the right pane, find and right-click on the link, select Copy (or right-click a note and select Copy Link to Notebook).

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Step 3: Open any web browser on your computer.

Step 4: Right-click and paste the link into the browser address bar, and then press Enter to open the note.

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If you open a note in your browser, the cause of the error might be the desktop client.

Try opening the note again

If the error occurs due to an application, try opening the note again to correct the sync error.

Step 1: Open OneNote, click File then select Info.

Step 2: Click Settings then select Close (or right-click the selected note Close This Notebook).

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Step 3: Click File then select Open.

Step 4: Click the note you want to open.

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After completing the above steps, the connection will be reset and your notes will be synchronized.

Check sync status

The case if you can open notes online, but do not detect any changes. You will then have to check the synchronization status to find specific errors and correct them.

Step 1: Open OneNote, click File then select Info.

Step 2: Click the button View Sync Status (or right-click the notebook, select Notebook Sync Status).

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Step 3: If available, click the button Get Help to access additional steps and fix specific errors.

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If not show button Get Help You will have to note down the error or error message and look for ways to fix it online.

An important note is that you must open OneNote and log in to your account.

Check service status

If you can’t open the note in your web browser, chances are that the root of the problem is the OneDrive service. Use the browser Internet Explorer or Microsoft Edge, then access the path HERE To test.

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In case OneDrive is still running you can contact Microsoft support for assistance.

Fix Section (item) asynchronous on OneNote

Usually when sharing notebooks (notes) with other users you may be faced with the problem of a specific section asynchronous. In this case, you can try it: try manually syncing that section, or you can copy the pages to a new section and then delete the faulty section.

Synchronize section (item) manually

If a section doesn’t automatically sync on OneNote, you can sync that section manually.

Step 1: On OneNote, click File then select Info.

Step 2: Click the button View Sync Status (or right-click a note and select Notebook Sync Status).

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Step 3: Section Shared Notebook Synchronization, click the button Sync now next to an asynchronous item.

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Copy the pages to the new section

If the section on the OneNote refuses to sync, you can try to copy the pages into a new section, then delete the faulty old section.

Step 1: On OneNote, click the button Create a New Section located on the navigation bar.

Step 2: Use a descriptive name for the new section.

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Step 3: On the section with synchronized holes, right-click each page and select the option Move or Copy.

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Step 4: Select the new section you have just created, then click Copy.

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Once done, you can use the steps above to synchronize the section manually, if everything works correctly you can delete the faulty old section by right-clicking on that section and selecting Delete.

Empty the OneNote trash

Sometimes, in some cases, deleting old sections that are corrupt or deleting sections that you do not use can cause synchronization errors. That is why you should clear the root of deleted sections in the trash.

Step 1: On OneNote, click History tab.

Step 2: Click the button Notebook Recycle Bin.

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Step 3: Right-click each section and select Delete.

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If the section contains the pages you want to keep, follow the instructions above to copy pages into the new section and empty the trash.

Fix missing section section on OneNote

When sharing a notebook (note) with other users and OneNote tries to synchronize the changes of the section (item) but does not find the file section, this file will appear in another location with an icon in the list. Notebook.

If you are facing this error you can move the section to another notebook or delete that section.

Move the missing section to another notebook (note)

In the event that a section is found, OneNote allows you to move that section into the notebook.

Step 1: On OneNote, right-click the tab with the missing section, and then click Move or Copy.

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Step 2: In the section Move or Copy Section, click the notebook you want to move or copy from the list.

Step 3: Click the button Move, or button Copy, depending on what you want to do.

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Delete the missing section from the notebook

If you do not need to use that section, you can delete that section.

Step 1: On OneNote, in the Notebooks list, click Misplaced Sections.

Step 2: Right-click the section name and select Delete.

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Fix content conflicts during sync on OneNote

In the process of working with other users to edit the same text, you may also face a conflict of content during synchronization on OneNote. When a conflict error is detected, OneNote will make copies of the same page and you will receive a yellow message displayed on the screen.

If you encounter a content conflict during synchronization on OneNote, you will have to copy the content to the main page and delete that page.

Step 1: On OneNote, in the top corner of the page, click the yellow error message.

Step 2: Copy content from the current page with an error message and paste it into the main page.

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Step 3: Right-click on the error page and select Delete to delete that page.

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To reduce the error of content conflicts during OneNote synchronization, the only way is to assign each person to edit one by one.

Fix the problem of insufficient storage space during synchronization on OneNote

In the rare event that you receive an error code, such as 0xE00015E0, it means that your device does not have enough free space or the notebook is too large to sync.

Often the storage error on OneNote occurs because the number of backup files is too large.

To resolve this issue quickly by adjusting the backup settings on OneNote.

Optimize files

One of the ways to prevent sync problems from occurring is to optimize the space that the notebook uses.

Step 1: On OneNote, click File then select Options.

Step 2: Click Save & Backup.

Step 3: Section Optimizing files, click the button Optimize All Files Now.

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Restrict automatic backups

In addition to optimizing files, you can also set up the number of OneNote automatic backups to save storage space and prevent future sync problems.

Step 1: On OneNote, click File then select Options.

Step 2: Click Save & Backup.

Step 3: Section Backup, set the number of automatic backups to be less in the section Number of backup copies to keep.

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Delete unnecessary backups

Also you can free up space by deleting unnecessary backup files.

Step 1: Press the key combination Windows + R to open the Run command window.

Step 2: On the Run command window, enter the following command and press Enter Or click OK, got it:

% localappdata% Microsoft OneNote

Step 3: Double-click the folder corresponding to the version number you have installed. Such as 16.0 is the 2016 version of OneNote.

Step 4: Double-click the folder Backup.

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Step 5: Delete the backup files you no longer use.

After completing the steps, OneNote will sync the notebook (note) with large capacity without any problems anymore.

Above Taimienphi.vn has just synthesized and introduced you common errors during OneNote synchronization on Windows 10 and how to fix errors. However, keep in mind that sometimes the error may be due to the program. This is why you should update the latest version of OneNote to your device and use, it is important that these versions are integrated with bug fixes and adding new features.

To quickly check for OneNote updates on your computer, go to File =>Account =>Office Options, click the button Update Now.

Also before performing the steps to fix errors and problems during OneNote sync, you should first check your Internet connection. Most likely the root of the problem lies in the Internet connection itself.

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Currently, in addition to OneNote, Evernote is also a software used by many people to take notes of their work, if you are using Evernote but want to transfer data to OneNote, it is also very simple, detailed how Transfer data from Evernote to OneNote Here will help you do that.

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