iTunes - Handling error "Unknown error occurred (0xE8000012)"

iTunes – Handling error “Unknown error occurred (0xE8000012)”

The “Unknown error occurred (0xE8000012)” error of iTunes is an error that many people make in the process of upgrading to the new iOS version for iPhone, iPad or iPod Touch. If encountering this situation, users can follow the following tutorial of

iTunes is a software that helps computers connect directly to devices using the iOS operating system. However, whenever users reinstall their computer or reinstall iTunes or upgrade a new version for their iOS device, they often receive an error message. “Unknown error occurred (0xE8000012)”.

Fix iTunes error Unknown error occurred (0xE8000012)

Step 1: Disconnect all connections from the computer to iOS devices. Exit iTunes.

Step 2: Open My Computer -> Folder Options

* Windows XP: Open Windows Explorer (or open My Computer), on the toolbar click Tools -> Folder Options

loi unknown error occurred (0xe8000012)

* Windows 7: Open Windows Explorer -> Organizie -> Folder and search options


Step 3: Window Folder Options opens -> View –-> mark the item “Show hidden files and folders” to display hidden files and folders on your computer.

Click OK, got it

Step 4: Access the link C: ProgramData Apple and delete the directory Lockdown

After doing all the above, users only need to connect iOS devices and reopen iTunes. Use iTunes to copy music to iPad directly on your computer.

Note: To avoid errors, users should search and download the latest version of iTunes or use versions such as iTunes, iTunes, iTunes …


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