Sometimes during the process of using Teamview, users will face a number of errors and problems. Here are some common Teamviewer errors and how to fix them.
How to fix common Teamviewer errors
Summary of common Teamviewer errors
1. TeamViewer error not running on partner computer
The cause of the error TeamViewer not running on partner computer is due to TeamView being unable to connect via Take Control or unable to sync services on users’ computers on the other end when connecting to Take control.
To fix this error, follow the steps below:
Step 1: Try reinstalling Take Control on another computer (the user’s computer on the other end) and try reconnecting Teamviewer to see if the error still occurs.
Step 2: Disable, turn off Take Control on each computer by logging in control panel.
Step 3: Right-click the target device on the control panel, select Edit server or Edit Workstation.
Step 4: Choose Remote Access.
Step 5:Toggle slider setting item Take Control Configuration to Off.
Step 6: Click here OK, got it and save the changes.
Step 7: Right-click the device on the board, select Run checks to communicate the effected changes to the device.
Step 8: After the process is complete, access Summary tab and make sure the Take Control option is set to Not installed.
Step 9: The next step is to remove the Take Control and Teamviewer items on the computer by opening Control Panel =>Programs and Features.
Step 10: Delete items named Take Control or TeamView.
Step 11: Next access C: Program Files (x86 if 64bit) Advanced Monitoring Agent (GP if Group Policy) featureres.
Step 12:Find and delete all files takecontrol _ * _ setup.exe.
Step 13: Press Windows + R to open the Run window, then type regedit on that and press Enter.
Step 14: Depending on your computer version, navigate to the link below:
– 32-bit: HKCU SOFTWARE
– 64-bit: HKCU SOFTWARE Wow6432Node
Step 15: Delete all files, TeamViewer and Take Control items.
Step 16: After deleting all Take Control items, log in to the control panel and activate Take Control for each device.
Right-click the target device, select Edit server or Edit Workstation.
Step 17: Choose Remote Access.
Step 18: Toggle settings Control Configuration to On.
Step 19: Click here OK, got it and save the changes.
Step 20: Right-click the device on the board, select Run checks to communicate the effected changes to the device.
Step 21: After the process is complete, access Summary tab and make sure the Take Control option is set to Active.
2. Unable to connect to the proxy server error
The “Unable to connect to proxy server” error is also one of the common Teamview errors. The cause of the error may be due to network connection and proxy protocol. To fix the error:
Step 1: Access the Start menu, enter msconfig on that and press Enter.
Step 2: On the window displayed on the screen, click Boot tab and turn on Safe Mode, then reboot your system.
Step 3: After the computer restarts, go to Control Panel, select Internet Properties, choose Connections tab then click the button Settings.
Step 4: Uncheck your proxy server and click Apply.
Step 5: Return to the Start menu and enter msconfig in the Search box, on the next window uncheck Safe Mode, restart your computer and try connecting to Teamviewer again to see if the error persists.
3. Partner did not connect to router error
This error occurs when the computer of the person on the other end does not have a network connection, but in some cases the error can occur even when the computer is connected to the network. There are many causes of the error, possibly due to installation errors, incompatibility with the version of TeamViewer installed on 2 computers, ….
To resolve the Teamviewer error: “Partner did not connect to router error” on a Windows computer, you can apply some of the following troubleshooting methods:
– Method 1: Restart the network
Both (ie, you and the user on the other end) restart the router and check if the Teaviewer error still occurs.
– Method 2: Allow full access to Teamview
Open TeamViewer, then click Extras on the menu bar. Next click Options and switch to the left pane, find and select Advanced.
In the right pane, find and click Show advanced options.
In section Advanced settings for connection to this computer, section Access Control you choose Full Access from the menu.
Finally click OK, got it to save the changes and check if the Partner did not connect to router error still occurs.
– Method 3: Delete DNS configuration
The last solution to fix the Partner did not connect to router error is to delete the DNS configuration.
Open the Command Prompt under Admin, then run each of the following commands to clear the DNS cache:
ipconfig / release
ipconfig / renew
ipconfig / flushdns
Note: If you do not know how to open Command Prompt under Admin, readers can refer to the article running CMD with Administrator rights on Windows 7, 8, 8.1, 10 on Taimienphi.vn to know how to do it.
Once completed, close the Command Prompt window and check to see if the TeamView error remains.
Above Taimienphi.vn has summarized common TeamViewer errors and how to fix them. In addition, if you have any questions or questions, you can leave your comments in the comment section below the article.
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TeamViewer is a popular remote control and connection software that allows users to connect 2 computers from anywhere, and support many different platforms. The following article Taimienphi.vn will summarize and introduce you the common Teamview errors and how to fix them.
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